Website Development Proposal

Prepared for Crevalle Boats

Overview

Crevalle Boats is a manufacturer of center console bay boats located in Florida in need of a renovated web presence to generate boat sales leads and serve current owners and dealers.

The new website will be fully functional with a consistent and easy to use navigational system, including search engine friendly best practices, content management system, performance & security enhancements. The website will have an unique visual appeal and help Crevalle differentiate itself from the competition.

Business Needs

Specifically, the website strives to fulfill the following business needs:

  1. Generate New Leads for Boat Sales
  2. Provide resources for Crevalle Dealers
  3. Provide resources for current Crevalle Owners
  4. Answer Pre-Sale Questions
  5. Increase brand visibility through SEO marketing efforts
  6. Build Social Media Following & Awareness
  7. Streamline Business Operation
  8. Establish Credibility

Also required is a content management system that will allow Client to easily manage content on the site and reduce administrative costs.

Target Audience Needs

The target audience for the website is prospective boat buyers, dealers in network, and current Crevalle owners. The new website needs to assist the target audience do the following:

  1. Showcase available boat models and features
  2. Generate leads for sales and answer pre-sales questions
  3. Connect buyers with dealers
  4. Provide up to date resources for dealers in network
  5. Provide support for current Crevalle owners
  6. Establish credibility and Social Media traction

Ultimately, the website should be a useful resource for prospective and current owners.

The Solution

Crevalle Boats needs a website that functions as a powerful marketing and communications tool to attract new customers, position itself as a leader among the competition and provide credibility to new business.

We recommend the development of a completely new website, built from the ground up, with a custom design to convey the value that Crevalle provides it’s customers, dealers and owners.

The new website will have the following structure of pages and features.

  • Home Page
    • Large video hero
    • Introductory text
    • Prominently display boat model selection
    • Highlight Crevalle features
    • Display lifestyle photos from gallery or social media
    • Links to site sub-pages and calls to action
  • Crevalle Boat Models (4 Pages)
    • Hero Video
    • Promotional Text
    • Specifications
    • Photos (vessel, standard features, optional features)
    • Calls to Action (Find dealer, Request Quote, Request Brochure)
    • Standards (Standard Hull & Deck, Helm & Tech, Power)
    • Options (Features, Power, Colors)
    • Videos
    • Media (Feed of recent blog posts tagged by boat model) useful for commercial reviews, owner stories, awards, videos, etc.
    • Resources (Links to PDFs)
  • Crevalle Features
    • Color options – swatches and gallery
    • Use cases – fishing, family, etc
    • Construction and design – eg CRIMP
    • Frequently Asked Questions
  • Find a Dealer

    • Listing with search and map
    • Individual dealer pages each with logo, map, contact info and arbitrary text or other content
  • Boat Shows (optionally disabled for now)
    • Text Listing of upcoming shows
  • About Crevalle
    • Company Profile
      • History, values, certifications, awards
    • Careers
      • Link to 3rd party job portal website
    • Contact
      • Phone, email, social media links
      • Address & map
      • Call to action for brochure request, quote request, find a dealer
      • Contact form that stores entries and sends email notices to site owner
  • Owners Resources
    • Owner Registration form
    • Tips & Tutorials
  • Dealer Portal
    • Protected by username / password
    • each dealer has own account to be managed by Crevalle staff
    • Single page with links to download protected files (PDF, DOC, XLS)
    • Owner Registration Form
  • Shop – link to 3rd party eCommerce site not managed or modified within this scope
  • Blog
    • Timely posts with photos, videos, text, categories, tags & social sharing
  • Policies – Privacy, Site Terms of Use

Site-wide features:

  • Consistent and easy to use navigation including ‘mega menu’ multi-column feature
  • Prominent calls to action – Phone number, find a dealer, request brochure
  • Custom footer design
  • Smartphone and tablet friendly responsive design
  • Easy to use content editor

Additionally, the following “behind the scenes” features will be built-in to the website:

  • regular pings to Google, Yahoo and Bing
  • Google analytics performance reporting
  • high speed page loading with lazy-load images, premium performance cache, premium image compression, premium 10gb monthly bandwidth image CDN
  • anti-spam features on premium contact forms
  • ADA Accessibility audit
  • SSL security certificate

Web hosting services are provided on a monthly or annual basis on our dedicated server (See Plan Details Below Estimate) , or by a hosting company of your choice. Hosting must offer PHP 7.0 or higher and SSL is strongly recommended.

Timeline

We estimate that upon approval of proposal, that the website can be completed in approximately 2 months. This estimate may vary depending on the timely manner that information is given to BoldWater to apply towards the website. This includes text, graphics, pictures and supply of information / feedback during review phases.

  • 1

    Deposit & Content Received

    50% Deposit and final approved content (text, images, links, logos) delivered in usable digital format

  • 2

    Development Environment Setup

    CMS installed on private development server. Theme & Plugins installed. Content skeleton populated.

    2

  • 3

    Custom Design & Layout

    Colors, fonts, textures, graphics, icons, and advanced user interactions designed and implemented.

  • 4

    Submit for Review

    Site submitted to you for review and commenting.

    4

  • 5

    Revisions and Testing

    Perform required revisions. Test display and interactions. Submit for final approval.

  • 6

    Final Payment and Launch

    Receive final payment. Perform installation of website at live location. Secure site, submit to search engines, final testing.

    6

  • 7

    Training

    Over the phone walk-through of major website administration functions.

Your Investment : Starting at $7000

Plus Recurring Charges : Domain Name at $20 / year, Website Hosting from $239.40 / year, Premium performance package $110 / year

What’s Included

  • Administration
    $100
    Finalize site plan, gather content and research systems.

    Allotted Time : 1 hour

  • Development (Making it all work)
    $1000
    Create development site, install and configure systems for functionality, performance and security

    Allotted Time : 10 hours

  • Design (Making it look great)
    $4000
    Customize content layout, colors, fonts, textures, and user interactions for all content in scope.

    Allotted Time : 40 hours

  • Dealer Directory
    $500
    Directory populated with 29 initial dealers (Name, Address, Phone, Email, Website, Logo if provided)
    Primary map based view with search. Each location has a dedicated page and URL on site.
  • Dealer Portal
    $1000
    Password protected section of website with landing page, protected files, one demo user account
  • Site Launch (Making it live)
    $300
    Final testing, deployment to live server, analytics and sitemap

    Allotted Time : 3 hours

  • Training
    $100
    Walk-though of major site administration functions.

    Allotted Time : 1 hours

Optional Items

  • Website Hosting
    From $19.95 / month
    SSL included with all plans.
  • .COM Domain Name
    $20 / year
  • Additional Pages
    $150
    Input and format additional pages of standard content including headings, lists, text, images, & embeds.
  • Premium Performance
    $110 / year
    Hummingbird Pro Performance and Caching, SmushPro image optimization including CDN with Webp image conversion and 10gb of monthly bandwidth, uptime monitoring
  • Detailed Boat Model Illustration
    From $1200 each
    Detailed vector illustration of boat in one color scheme with standard features. Cost would be reduced if CADD drawings of hulls, towers, engines, etc are provided or if multiple models reuse the same elements.

The job is to improve the conversion rate of your website

Words are the tools to do it.

Introduction

The design of your website has clearly been attended to by professionals and is way above industry standard. The copy needs to match that high standard. Only then will we be able to bring that conversion rate from the 1% range up to 3%+.

GETTING STARTED

Writing copy for your own business is frustrating.

Technically, you should be the best-placed person to do it; you speak to your customers every day, you’ve been in the industry for years.

So why is it that writing about your own business is so hard?

Turns out, your customers don’t need all the information you have in your head. They just need the right information.

It’s our job to:

  • Learn what your customers want
  • Extract the right information from you
  • Present it in a way that your customers want to read it

That process is far easier said than done which is where using a professional comes in.
There’s a method to this that has been crafted over the course of years in copywriting, persuasion and buying psychology.

Overview

This is a multi week process which will leave you with not only world-class copy on your website and a conversion rate shooting through the roof, but you’ll gain an understanding of your customers that you’ve never had access to before.

Customer Survey or Competitive Research

It’s absolutely vital we understand who we’re talking to before we begin. To do this, we will write a survey and get as many responses as possible. This will give us the answers we need. Typically we will create the survey and write an email for you to send to your list however you usually do.

This is the vital first step. If this isn’t done, it doesn’t matter how good of a copywriter you are, it’s simply impossible to write copy that anyone will respond to.

Website Copy

The objectives of the pages are pretty straight forward. We use the findings in the survey to establish the problems and desires and present them in a way that compels your visitor to take action and contact you.

The content of these pages should be as short as possible but as long as necessary to get the visitor to take action.

Customer Understanding

You can never truly have every piece of copy written by a professional. Assuming budget wasn’t an issue, you’d still have the issue of needing things done quickly. Having a clear understanding of your customers’ desires and some stock ways of explaining crucial elements of your service will be invaluable.

Copy is everywhere. In your emails, your social media posts, your private LinkedIn messages, your social profiles. None of which are you going to bother using a professional for but you’ll be able to confidently handle these yourself.

Timescales

It’s vitally important for your business and ours that we both stick to agreed timescales. Assuming that happens, it will take 3 weeks to complete.

Package Price / Month Disk Space Quota Monthly Bandwidth
Starter $9.95 1 GB 5 GB
Standard $19.95 5 GB 50 GB
Standard Plus $29.95 10 GB 100 GB
Professional $49.95 50 GB 500 GB

We provide a high performance managed Linux server environment fully dedicated to BoldWater clients. It has all the bells and whistles including email management, webmail, backups, one click application vault, database management, anti-spam, parked domains and more.

Add ons Price
Dedicated IP Address (per month) $2.00
Cpanel SSL Security Certificate (per year) INCLUDED
Additional Storage (per month) $3.00 / Gigabyte
Additional Bandwidth (per month) $5.00 / 10 Gigabytes

Web Hosting Terms of Use

Prices updated May, 2017

We do not currently offer any video production or editing.

Online Video is best integrated into your website from a YouTube or Vimeo URL.

Sometimes a high quality 4:3 or 16:9 aspect ratio MP4 file can be self hosted and displayed within the site.

Your website will be built from the ground up with search engine best practices in mind include search engine friendly URLs, text links, mobile compatibility, SSL security, text markup, XML sitemap, customized meta data and more.

We do not currently offer ongoing search engine marketing services such as

  • Keyword research
  • Link Building
  • Pay Per Click marketing management
  • Social Media management

Thank you for choosing Boldwater Innovations LLC to handle your projects. The following agreement specifies the terms and conditions of this project. Please review, sign and mail us this contract with your first payment. Please keep a copy of this agreement for your records. If you need a copy of the contract containing our signature, we will be glad to send one to you at your request. Please be advised that Boldwater Innovations LLC shall retain the original signed contract. Boldwater Innovations LLC shall send the client a copy of the original signed contract upon the client’s request.  If you have any questions about any item in this contract, please contact us, and we will try to help you better understand any provisions in this agreement.

Cutlass Crew Fishing Charters or Daniel Prochak in this legal contract is referred to as the “client”.

  1. Authorization.
    The above-named client is employing Boldwater Innovations LLC, a Limited Liability Corporation located at 3732 N US Hwy 1, Suite 3, Cocoa, FL 32956, for the specific project of Web Site Development. By signing this document, Client and Boldwater Innovations LLC, agree as to the legitimacy of this contract.
  2. Project Elements.
    Please review the approved Proposal and Estimate for the Project Scope and Fees.
  3. Payment of Fees.
    In order for Boldwater Innovations LLC to keep its rates low, payments must be made promptly. Bills will be deemed delinquent and assessed a $25 charge if payment is not received within 15 days after the due date. If an amount remains delinquent 30 days after its due date, an additional 2.5% penalty will be added for each month of delinquency. Boldwater Innovations LLC reserves the right to remove web pages from viewing on the internet until final payment is made. If case collection proves necessary, the client agrees to pay all fees incurred by that process.
  4. Initial Payment.
    Payment of the base fee will be made as follows: The total cost of the project will be made from the client in 2 payments in the amount of $for each payment. All payments should be made to Boldwater Innovations LLC 3732 N US Hwy 1, Suite 3, Cocoa, FL 32956
  5. Maintenance and Hourly Rate.
    This agreement includes minor webpage maintenance for the first 15 days after the website is completed, including updating links and making minor changes to a sentence or paragraph. It does not include drastic maintenance such as removing nearly all the text from a page and replacing it with new text.
    Changes requested by the client beyond those limits will be billed at the hourly rate of $125, with a one half hour minimum per update. If you believe that your website will need to be updated frequently, please contact us for pricing of maintenance packages.
    This rate shall also govern additional work authorized beyond the maximums specified above for services such as general internet orientation education, marketing consulting, webpage design, editing, modifying product pages and databases in an online store, photo editing, graphics services, and helping clients learn how to use their own webpage editor. Programming / Scripting charges are billed at the hourly rate of $125, with a one half hour minimum per update.
  6. Changes to Submitted Text.
    Please send us your finalized text. Time required to make substantive changes to client-submitted text after the web page has been constructed will be considered additional time and invoiced at the hourly rate of $125.
  7. Web Hosting.
    The Client is responsible for choosing, paying for, and maintaining any required Hosting solutions and associated services. If 3rd party hosting is used, BoldWater Innovations is NOT responsible for down time, poor performance, or loss of data caused by the Hosting Provider. Additionally, Boldwater Innovations is not responsible for any bug caused by changes on the Host after the Acceptance of this Contract, including but not limited to updates to operating system, compile systems, code libraries and languages, or any changes resulting from security violations.
    By selecting Boldwater Innovations LLC’s website hosting services, you agree to the terms listed here.
  8. Completion Date.
    Boldwater Innovations LLC and the client must work together to complete the project specified above in a timely manner. We agree to work expeditiously to complete the project.
    The client is responsible for supplying Boldwater Innovations LLC with complete text and the necessary items and graphics that are not developed by Boldwater Innovations LLC for the web pages in a timely matter. In the event that any aspect of this Contract is dependent on a separate third party or the Client’s in house team, the quality and punctuality of the Finished Product(s) may be subject to said party’s ability to meet the required timelines and/or level of quality. Boldwater Innovations LLC is not responsible for any delay or defect caused by separate third party or the Client’s in house teams.
    The client has 90 days within the date of this contract to supply all information necessary to complete the website. If after 90 days Boldwater Innovations LLC has still not received the information necessary to complete the project, then the client is in breach of contract and shall lose 40% of the full deposited amount.
  9. Assignment of Project.
    Boldwater Innovations LLC reserves the right to assign subcontractors to this project to ensure on-time completion.
  10. Limitation of Liability.
    The Client alone shall be responsible for: (a) the accuracy and adequacy of information and data furnished for processing; (b) any use made by the Client of the output of the Software or any reliance thereon; and (c) obtaining the required licenses and respect copyright for any and all third part assets including but not limited to fonts, media, and software. The Client shall also be responsible for the continued operation and maintenance of the computer equipment and third party software used with the Finished Product(s), and shall comply with all operational, environmental and maintenance recommendations and requirements of the applicable licensors, vendors and manufacturers.
    The Client agrees that any liability of Boldwater Innovations LLC relating to this agreement and the services performed shall be limited to the amount of fees actually received by Boldwater Innovations LLC, from the Client under this agreement regarding the services in question. In no event shall Boldwater Innovations LLC be liable for any special, incidental, indirect, cover, consequential, exemplary or punitive damages; any damages based on injury to person or property; or any lost sales, profits or data, even if the Client is told that any such damages may occur.
  11. Copyrights and Trademarks.
    The client represents to Boldwater Innovations LLC and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Boldwater Innovations LLC for inclusion in the project are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Boldwater Innovations LLC and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.
  12. Laws Affecting Electronic Commerce.
    From time to time governments enact laws and levy taxes and tariffs affecting Internet electronic commerce. The client agrees that they are solely responsible for complying with such laws, taxes, and tariffs, and will hold harmless, protect, and defend Boldwater Innovations LLC and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the client’s exercise of Internet electronic commerce.
  13. Copyright & Ownership to Webpage’s & Domain.
    Copyright to the finished assembled work of web pages produced by Boldwater Innovations LLC belongs solely and exclusively to the client upon final payment of this contract. Boldwater Innovations LLC is assigned rights to the use and the ownership of the website, design, graphics, and text contained in the finished assembled website and print templates. Rights to photos, graphics, source code, work-up files, and computer programs are specifically not transferred to the client, and remain the property of their respective owners. Any licensed software not developed by Boldwater Innovations LLC (such as CGI, Pearl, PHP scripts) may be owned by another software company that has granted Boldwater Innovations LLC the right to initiate it into the client’s website, and does not grant the client ownership of the script.
    Boldwater Innovations LLC and its subcontractors retain the right to display graphics and other Web design elements as examples of their work in their respective portfolios, unless otherwise specified by the client.
    The client retains ownership of the domain name(s) bought through Boldwater Innovations LLC after the invoice is paid in full. Boldwater Innovations LLC reserves the right to withhold property such as domain names and copyright ownership if the client is in debt to Boldwater Innovations LLC.
  14. Backups
    Boldwater Innovations LLC maintains internal backups of active project code and design files. This backup system is not intended as a solution for The Client, rather as a code archive through the duration of this Contract. While the Boldwater Innovations LLC backup system is fully redundant, it is not guaranteed and does not support any content produced by the Client. The Client is solely responsible for the Backup and Restoration of the Finished Product(s) and any associated data.
  15. Security
    Although Boldwater Innovations LLC makes every effort to provide secure Finished Product(s), due to the nature of rapidly advancing technology, Boldwater Innovations LLC can in no way guaranty that the Finished Product(s) will not be subject to security breaches. Boldwater Innovations LLC recommends the use of strong passwords and the observance of standard security practices. In order to minimize the chances of security violations, systems should be updated often. The Client is solely responsible for tracking software updates. Any updates during the life of or after the expiration of the Contract can be negotiated as an addendum to this Contract or as an additional Contract.
  16. Warranty
    Boldwater Innovations LLC will provide patches and bug fixes for any bugs or issues included in the scope of this contract reported within the grace period of no more than 30 days following the date of project completion as defined by the date the client signs off on the deliverables. All bug fixes outside of the project scope or after the grace period are the responsibility of the client.
    Hourly projects are NOT subject to warranty. Design and the placement, editing and arrangement of editorial content are NOT subject to warranty. Should further support be necessary, a support contract may be negotiated.
  17. Sole Agreement.
    The agreement contained in this “Website Design Contract” constitutes the sole agreement between Boldwater Innovations LLC and the client regarding the project outlined above and in the approved proposal. Any additional work not specified in this contract must be authorized by a written change order.
  18. Refund Policy.
    The client may halt work and request for a refund within 15 days of the date of this contract by mailing a certified letter to the Director of Boldwater Innovations LLC, 3732 N. US Highway 1, Suite 3, Cocoa, FL 32926. If at any time of the request for refund, work has been completed beyond the amount covered by the initial payment, the client shall be liable to pay for all work completed at the hourly rate of $125, which could result in higher fees then the quote prices given.
  19. Miscellaneous.
    This contract shall be governed by the substantive laws of the State of Florida without regard to conflict of law principles. The contract constitutes the entire understanding and agreement between the parties hereto and their affiliates with respect to its subject matter and supersedes all prior or contemporaneous agreements, representatives, warranties and understandings of such parties (whether oral or written). No promise, inducement, representation or agreement, other than as expressly set forth herein, has been made to or by the parties hereto. This letter may be amended only by written agreement, signed by the parties to be bound by the amendment. Evidence shall be inadmissible to show agreement by and between such parties to any term or condition contrary to or in addition to the terms and conditions contained in this letter. This letter shall be construed according to its fair meaning and not strictly for or against either party.

Why do you use WordPress?

WordPress is open source content management software and currently powers around 25% of all websites on the Internet. The project is contributed to by tens of thousands of developers all over the world and is growing from strength to strength. WordPress allows us to develop flexible and customizable websites to modern standards and observes web development best practices. Furthermore the community of web developers that use WordPress reaches far and wide and allows us to tap in to this collective intelligence and bring that wealth of experience to your project.

Where is the website hosted?

Your website needs to be hosted by a hosting company that specializes in WordPress hosting. We can provide hosting for you or we can recommend options for high quality hosting from other companies.

Who do I call if something goes wrong with the website or I can’t figure something out?

Provided you subscribe to one of our ongoing website care plans, we will be your first point of call should something go wrong with your website. We will determine whether it is something the hosting company needs to fix something that is covered by your website care plan. We will provide training and links to tutorials to assist you in using your website once it is launched.

What happens after the website is launched?

Once your website is launched, we will provide 30 days of support to make sure any bugs have been ironed out and that you are confident using your new website. After this you will need to subscribe to one of our ongoing website care plans to make sure your website is looked after and maintained. These website care plans include updating your software, regular backups, security checks and making sure your website is online and open for business 24/7/365. More information on our website care plans is available upon request.

How long will it take to appear at the top of Google?

The time it takes for your website to appear on page 1 of Google depends on a number of factors. It depends on the search phrase people are using to find your website and the number of other websites that are also available for those search phrases. Nobody can truly say how long it will take for your website to appear at the top of search engine results pages (including people who actually work for Google), however there are a number of factors that can improve your chances. Building your website on WordPress is a good start as WordPress has some great Search Engine Optimization fundamentals built-in. Creating unique and interesting content on a regular basis for your website is also critical to increase your visibility amongst search engines. Launching your website and then forgetting about it is a surefire way to get lost amongst the noise.

We are happy to talk to more about your search engine strategy if we haven’t already.

How will I know if anyone is visiting my website?

We will install Google analytics software on your new website and show you how to log into your Google analytics account where you can see a wide range of statistics about your website including number of visits, page views than the amount of time people are spending on your website.

Once you subscribe to one of our website care plans you will also receive more detailed analysis about your website performance and recommendations on how to improve.

What happens if I want to add some features to the website while you’re building it?

Whilst we like to be flexible and responsive to your needs, we also like to deliver what we promise within the time frames and budgets we have allowed. If you ask us to add new features to your website while we are building it, will most likely ask why? If we all agree that your new request will help us achieve our objectives then we will be more than happy to oblige. If your new feature is something you would like to add to your website but is not directly tied to your original objectives then we will suggest to schedule it for a second iteration of the website once it has been launched. This will require a new proposal.